01Hold requests

Sending a hold request asks us to reserve cards for you; it doesn't create a sale. We may accept or decline any request. When we accept, the cards are reserved for you and we email a payment link. If you don't pay within 48 hours, the hold expires and the cards go back on sale.

02Prices & payment

Prices are in AUD. The price you pay is the price shown when you sent the request; if a price changes before we accept, we'll ask you to send a new request. Payment is taken by card through Stripe. The sale is complete once payment succeeds.

03Listings & condition

Each listing shows scans of the actual card. Grades shown for slabs are the grading company's; our notes on raw cards are our honest opinion. If we've made a mistake in a listing, we'll tell you before you pay, or refund you if you've already paid.

04Delivery & pickup

We post within Australia with tracking, or you can pick up in Melbourne by arrangement. Details are on our shipping & returns page.

05Refunds & your rights

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. If a card arrives damaged or isn't as described, contact us within 7 days of delivery and we'll refund or replace it.

06Governing law

These terms are governed by the laws of Victoria, Australia.