01What we collect
- Account details: your name, email address and password, stored securely by our login provider.
- Hold and order details: the cards you request, notes you send, and your delivery choice and address.
- Payment status: whether a payment succeeded, from Stripe. Never your full card details.
- Messages you send us by email or through the contact form.
02How we use it
To process holds and orders, send order emails, ship or arrange pickup, answer your questions, and keep the shop secure. We only send marketing emails if you ask for them.
05How long we keep it
We keep order records for as long as Australian tax law requires. You can ask us to delete your account at any time.
06Your rights
Under the Australian Privacy Principles you can ask to see, correct or delete the personal information we hold about you. If you're unhappy with our response, you can contact the Office of the Australian Information Commissioner (OAIC).
07Contact us
Email ross@binderfinders.com or use the contact form. BinderFinders, Melbourne, Australia.